The Information We Collect
CityLeaf collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, and billing information. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.
CityLeaf may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
CityLeaf does not share personal information with any third parties except as disclosed in this policy. CityLeaf may provide personal information to CityLeaf subcontractors and professional advisers (which shall be bound by privacy obligations) to assist CityLeaf uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in CityLeaf files by contacting the CityLeaf privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
CityLeaf may amend this policy from time to time. If such amendments affect how CityLeaf uses or discloses personal information already held by CityLeaf in a material way, CityLeaf will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
For more information on CityLeaf and privacy please contact our privacy officer at: